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6. A company with a Communication Server (CS) 1000 Rls. 4.0 system with 700 users wants
to open a call center
with 200 agents using Symposium Call Center Server 4.2. These new call center agents will
use IP Phone 2004
telephones and the site will be set up as a branch office. For a call center application,
non-blocking at the Media
Cards (MC) is recommended. What is the condition to ensure non-blocking at the Media
Cards?
A. The number of PRI channels must be greater than the number MC ports.
B. The number of PRI channels and the number of ports on a MC must be the same.
C. The number of registered active IP Phone 2004 agents on a MC must exceed the number of
ports on the card.
D. The number of registered active IP Phone 2004 agents on a MC must not exceed the
number of ports on the card.
Answer: B
to open a call center
with 200 agents using Symposium Call Center Server 4.2. These new call center agents will
use IP Phone 2004
telephones and the site will be set up as a branch office. For a call center application,
non-blocking at the Media
Cards (MC) is recommended. What is the condition to ensure non-blocking at the Media
Cards?
A. The number of PRI channels must be greater than the number MC ports.
B. The number of PRI channels and the number of ports on a MC must be the same.
C. The number of registered active IP Phone 2004 agents on a MC must exceed the number of
ports on the card.
D. The number of registered active IP Phone 2004 agents on a MC must not exceed the
number of ports on the card.
Answer: B
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